We are in the business of helping people, not putting them down, so we’re not going to mention any names, but we do feel it’s our responsibility to mention some of the complaints people make about economy denture chains. You probably have seen their ads, on TV, direct mailers, or newspapers. They promise that you can get good dentures at a low cost, but the truth is that these less expensive dentures are often no bargain.
Here are some of the things we have seen in real reviews of these chains. Make sure to check them out yourself before you decide to get dentures from a place offering you dentures at rock-bottom prices.
Many people report rude service at these denture chains or note that employees either ignore or dismiss concerns they have about their dentures. People complain that they are treated with contempt, which can make the experience of getting dentures, already a bad one for someone who has never had dentures before, even worse.
Other times, customers have complained that employees treated them really well. Until they paid, that is. Then service became extremely poor, especially for people with a service contract who were supposed to get all kinds of repairs and adjustments for free. People complain that it is hard to make an appointment for these services, and when they do get a an appointment they have to wait and only get a minimum amount of time.
Quality denture fit is hard to achieve, and not something most dentists learn well these days. In fact, it was frustration with the denture method that we were taught that led to the invention of The Denture Fountain of Youth®. Proper denture fitting takes time and effort, and, unfortunately, that’s what economy denture chains often skimp on to deliver cheap dentures. Denture wearers often end up with poorly fitting dentures.
And this is where poor service becomes even more important. When denture dentists won’t listen to customer complaints or schedule refits or adjustments, it’s partly a cost-saving measure on their part so they don’t have to fix the dentures they should have made right in the first place.
Another common problem people experience with economy dentures is that they break early. This is due to a combination of substandard materials and poor fit that puts uneven stress on dentures. And then you have broken dentures and you’re trying to get them replaced and again fighting uphill against the poor customer service.
All we really want to say is that before you decide to work with a denture dentist, evaluate their qualifications carefully. And remember, you will be living a long time with dentures. There are many places in a budget where you can cut corners–dentures shouldn’t be one of them.
To learn more about quality dentures, please call 610-272-0828 for an appointment with Philadelphia denture dentist Dr. Ken Siegel at Dental Excellence of Blue Bell.
Dental Excellence of Blue Bell